Hiring the right people for the job is the goal of any business owner, but it isn’t always easy. From finding the desired work ethic to someone with experience on the job can be a hassle. Luckily, Joseph D. Walters has a few tips that will help you hire new employees and train them properly.
New Employees, Same Standard
Some basic principles apply to the training procedures for all power wash companies. Business owners must do all they can to provide every new employee training. If they don’t, they risk seeing their quality, safety and profitability take a nose dive. Simply hiring new employees doesn’t mean your standards should suffer. So, what’s a power washer to do when hiring new employees?
1. Create strong visuals for learning
Take good pictures and videos of your experienced workers performing their jobs. Also, create videos of each of the tools and equipment your company use and how to properly use them. Review these pictures and videos with all new employees to ensure they are seeing things the way you want them to.
2. Incorporate hands-on learning
Putting a picture into your new employees head is a great start. However, the real secret is getting the employee’s hands actually working the equipment and following the proper procedures. Most of your power washers today are hands-on learners so it will be wise for you to create a demonstration area. Have your new employee demonstrate their techniques under the careful eyes of those who know your company’s preferred techniques and standard operating procedures. You many want to pair your new employee with one of your better skilled workers for the first 30 days.
3. Questions and Answers
Be patient when training your new employees. Most are just not familiar with the process of pressure washing. It is also important to listen and answer any questions he/she might have.
4. Quality control
Quality control is a key component of any successful power wash company. It is better in the long run to spend money improving your company’s training programs to reduce defects than to try to fix problems after they happen. Correcting problems after the fact delays your work crews and pushes your other projects behind schedule.
Identify employees that may need additional training. Look at the age and experience of the employee, along with the type of work being performed. Younger and newer employees present higher safety and quality risks due to their inexperience. Employees who must work with hazardous materials should always receive specialized safety training. Emphasize to your employees that focusing on quality is key. Use the highest quality materials possible without making the project unprofitable. The quality of a power wash project starts with the contract between you and your customer. Issues often result from miscommunications with client about their expectations. Make sure your staff is informed on how to clarify any confusion before the job begins.
5. Plan Ahead
When planning the schedule for the project, allow adequate time for each task so the workers do not feel the need to rush and cut corners on quality just to meet a deadline. Strong management on the job site reduces errors due to poor effort or lack of knowledge. Leading by example is the best way to set expectations for new employees to measure their work to.
Your training efforts will produce better workers faster. It might take hard work and consistency, but your company’s future success depends on it! By ensuring your employees are trained correctly, you could avoid costly claims in the long run.
If you are in the need of power wash insurance, just call us at 1-800-878-3808. For the past 40 years, the Joseph D. Walters Agency, has specialized in insurance for mobile cleaning contractors like you. We would be glad to provide you with a free quote or review your current insurance coverage for you. When quality and experience matter, we’ll be there to protect your business properly!